Privacy Policy
Introduction
Welcome to Caffeinated! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand.
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and shipping/billing address.
- Payment Information: When you make a purchase, your payment details are securely processed by third-party payment providers.
- Browsing Data: IP address, device information, and cookies to improve user experience.
- Communication Preferences: Your preferences regarding receiving promotional emails, newsletters, and updates.
We use your personal information for the following purposes:
- Order Processing: To process transactions, send order confirmations, and deliver your coffee.
- Customer Support: To provide assistance, respond to inquiries, and resolve issues.
- Marketing & Promotions: To send offers, updates, and special promotions (you can opt out at any time).
- Analytics & Improvements: To analyze website traffic, enhance user experience, and improve our products and services.
We do not sell or rent your personal information. However, we may share it with:
- Trusted Third-Party Services: Payment processors, shipping partners, and marketing tools that help us serve you better.
- Legal Compliance: If required by law, we may disclose your information to comply with regulations or legal proceedings.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These help us:
- Remember your preferences and past interactions.
- Provide personalized recommendations.
- Analyze website traffic and optimize performance.
You can manage your cookie preferences through your browser settings.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications at any time.
- Request information on how your data is used.
To exercise these rights, please contact our support team.
Data Security
We implement strong security measures to protect your data against unauthorized access, alteration, or disclosure. However, no online platform is completely secure, so we encourage you to use strong passwords and protect your login credentials.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you.
If you have any questions about this Privacy Policy or your data, please reach out to us at [email protected].
Thank you for trusting Caffeinated! ☕